Our Refund Policy
Formag, Inc. is dedicated to both your satisfaction and health—we’re 100% confident in our products, and wholeheartedly believe they are—without a doubt—the best supplements on the market.
We want you to be completely satisfied with your purchase from us.
If you feel our products aren’t providing you with the benefit you’re looking for, let us know within 30 days of your initial purchase and we’ll refund your money.
Additionally, Formag, Inc. will gladly replace any damaged or defective item returned to us within 30 days of purchase (Formag will cover the cost of return shipping).
If you’d like to return one of your products, please email customer service as soon as possible at email@example.com, or call us on +81-3-3471-0798
Unfortunately we cannot offer refunds on opened or used products that are not faulty.
If you have any questions or concerns, we’d love to hear from you.
Email us at firstname.lastname@example.org
None of the claims made on this website have been examined at length by fully-certified medical professionals, and the diagnosis, analysis, or treatment of any condition is not intended through the communication of the material on puremarinecollagen.co.jp. Any of the medical or health information on this website cannot be taken as a replacement for medical advice from your certified physician, nor can any of the Formag, Inc products be viewed as an adequate replacement for prescription medication or any other medical treatment as recommended by a doctor. All facts, details, recommendations, and commentary on this website is provided for information purposes only and are not intended to diagnose, prescribe or replace the advice of professionals. Customer feedback is provided voluntarily, and is entirely based on individual experience and perception of a particular product. Pure Marine Collagen is not a medication, nor is it a proven cure for any ailment or condition. Any recommendations accepted by purchaser are accepted entirely at the purchaser’s risk. We accept no responsibility for incorrect use of information or products, nor can we guarantee the efficacy of any of the products purchased.